Welcome to Trelisium.com ("the Company," "we," or "us"), where your privacy is our top priority. This Privacy Policy outlines how we handle the collection, usage, sharing, storage, protection, and disclosure of your Personal Information or Usage Information through our services, accessible via trelisium.com Applicable to both the mobile application and website developed by us in connection with the services we offer ("Services"), this Privacy Policy is a vital component of our commitment to safeguarding your privacy.
By choosing to use our Services, you explicitly agree to abide by the terms outlined in this Privacy Policy. If you do not agree with these terms, we kindly request that you refrain from accessing or using our application. Prior to engaging in any transactions on our application, we strongly encourage you to thoroughly review this policy.
Why We Collect Your Information
We gather information about you for several essential purposes:
Registration and Account Management: To facilitate your access to and use of our Services, ensuring a seamless experience.
Communication: We collect data to communicate with you effectively, providing information about us and addressing your queries.
Content Publication: Enabling us to publish your reviews, forum posts, and other user-generated content as part of our community.
Customer Support: Responding to your questions and comments promptly to enhance your overall experience.
Security and Compliance: Preventing potentially prohibited or illegal activities and enforcing our Terms of Use to maintain a secure environment for all users.
At Trelisium.com, we are dedicated to transparency and value your trust. Please take the time to familiarize yourself with our Privacy Policy before engaging in any transactions on our application.
.
Collection and Utilization of Your Personal Data
When you engage with our Services, whether by visiting our website or using our mobile application, we gather pertinent information about your computer or mobile device. The data we collect encompasses:
Computer IP Addresses and Mobile Device IDs:
Computer IP addresses
Mobile device IDs (unique identifiers assigned by manufacturers)
Technical details about your computer or mobile device, such as device type, web browser, or operating system.
Geographic Location:
Your mobile device's geographic location, either specific (if you've opted for location information collection) or general (automatically determined).
Cookies:
For users accessing our mobile application via computers, we employ "Cookies" to identify your device.
"Cookies" are identifiers transmitted to your computer or mobile device, enabling us to recognize your browser or device. They provide insights into the frequency and manner in which pages and features in our Services are accessed.
You may have the option to modify your browser or mobile device preferences to restrict or deny the acceptance of cookies. However, please be aware that this action could limit your access to some of our features.
Clicking on links to third-party websites may result in the transmission of cookies by those third parties. It is important to note that this Privacy Policy does not extend to the use of cookies by any third parties.
At our core, we prioritize the security and privacy of your data. Understanding the information we collect and how it is used is crucial. If you have any concerns or queries, we encourage you to review this Privacy Policy and reach out to us for further clarification.
.
Personal Data Usage
During your use of Our Service, we may request certain personally identifiable information from you, which can be used to contact or identify you. This information encompasses, but is not limited to:
First and/or last name
Address, State, Province, ZIP/Postal code, City
Usage and content generation data.
Utilization of Your Personal Data
The Company employs your Personal Data for various purposes, ensuring the seamless provision of our Service and enhancing your user experience. These purposes include:
Service Provision and Maintenance:
To provide and maintain our Service, including monitoring its usage for continuous improvement.
Account Management:
To manage your account registration, granting access to specific functionalities available to registered users.
Contractual Obligations:
For the development, compliance, and execution of purchase contracts for products, items, or services you acquire through our Service.
Communication:
To contact you via email or electronic communication, including push notifications, for updates, informative communications, or security-related matters.
Information and Offers:
To provide news, special offers, and general information about goods, services, and events similar to those you have shown interest in, unless you opt not to receive such information.
Request Management:
To attend to and manage your requests effectively.
Targeted Advertising:
Utilizing your information to develop and display tailored content and advertising, collaborating with third-party vendors to measure its effectiveness.
Other Purposes:
Employing your information for data analysis, identifying usage trends, assessing promotional campaign effectiveness, and continually evaluating and improving our Service, products, services, marketing, and overall user experience.
At all times, the responsible and secure handling of your data remains our top priority. We encourage you to review and understand how your information is utilized to ensure transparency and trust in our services. If you have any inquiries, feel free to reach out to us.
.
Our Commitment to Information Security
Ensuring the security and confidentiality of your information is paramount to us. We want you to trust that your data is safe in our hands. To achieve this, we adhere to widely recognized standards in safeguarding both Personal Information and Usage Information submitted to us.
While it's important to note that no service can offer absolute security guarantees, we have implemented rigorous administrative, technical, and security procedures designed to protect your information.
.
Retention of Your Personal Data
At the heart of our commitment to privacy is a responsible approach to retaining your Personal Data. The Company will retain your information only for the duration required to fulfill the purposes outlined in this Privacy Policy. Our retention and utilization of your Personal Data are strictly limited to the necessities, including:
Legal Compliance:
We may retain and use your Personal Data as mandated by our legal obligations. This includes situations where retaining your data is necessary to comply with applicable laws and regulations.
Dispute Resolution:
In instances where disputes arise, we may retain your information for the purpose of resolution, ensuring a fair and just resolution process.
Enforcement of Agreements and Policies:
Your Personal Data may be retained and utilized to enforce our legal agreements and policies, safeguarding the integrity of our interactions with you.
Our commitment to data retention is guided by a clear understanding of its necessity, ensuring that your information is not held for longer than required for the stated purposes. This approach aligns with our dedication to transparency and responsible data management. If you have any queries regarding the retention of your Personal Data, please do not hesitate to reach out to us.
.
Sharing of Your Information
At our core, transparency and respect for your privacy are paramount. While we never rent or sell your personally identifiable information for advertising or lead generation, there are instances where sharing your Personal Information becomes necessary. Here's how and with whom we share your information:
Third-Party Vendors:
We engage third-party vendors to deliver various services such as business analytics, customer service, marketing, distribution, and payment processing. These vendors are authorized to collect information solely for operational purposes, ensuring they do not share or use the information for any other intent.
Corporate Family:
Information about you may be shared with our parent, subsidiary companies, or corporate affiliates. Any entity within our corporate family will adhere to the best practices outlined in this Privacy Policy.
Business Partners:
Collaborating with Business Partners allows us to extend our Services. If you opt for optional services offered by our Business Partners, we may share information, including personal details, to facilitate these services. It's important to note that we do not control the privacy practices of these third-party Business Partners.
User Profiles and Submissions:
Certain user profile information, along with uploaded content, may be displayed to other users within the Services to facilitate interactions. Any content voluntarily disclosed online becomes publicly available and may be collected and used by others.
Affiliated Websites:
If you were referred to us from another website, we may share registration information. We encourage you to review the Privacy Policy of the referring website, as we are not responsible for the handling of your information by them.
Business Transfers:
In the event of buying or selling assets, customer information, including Personal Information, may be transferred as part of the business assets. This also applies in cases of acquisition, business closure, bankruptcy, or any change of control.
Government Bodies:
We may disclose your Personal Information and Usage Information in response to a subpoena, court order, government demand, or to comply with legal requirements. We commit to informing you via email when such legal requests arise.
Rest assured, we remain committed to safeguarding your information and ensuring that it is shared responsibly and ethically. If you have any concerns or queries about our information-sharing practices, feel free to reach out to us for clarification.
.
Email Marketing
Your Personal Data may be utilized to communicate with you through newsletters, marketing, promotional materials, and other information tailored to your interests. If you wish to opt out of any or all of these communications, simply follow the provided unsubscribe link or instructions in the emails we send. You also have the option to contact us directly to manage your preferences.
Payments
To facilitate payment processing, we may engage third-party services, such as payment processors like paypal and/or stripe.
Security of Payment Information:
We want to assure you that we neither store nor collect your payment card details. This sensitive information is submitted directly to our trusted third-party payment processors, and their use of your personal information is governed by their respective Privacy Policies.
PCI-DSS Compliance:
Our payment processors adhere to the high standards established by PCI-DSS (Payment Card Industry Data Security Standard), a collaborative effort involving major brands such as Visa, Mastercard, American Express, and Discover. These stringent requirements are in place to guarantee the secure handling of payment information, reinforcing the protection of your sensitive data.
Rest easy knowing that your payment information is handled with the utmost care and in compliance with industry-leading security standards. If you have any questions or concerns about our email marketing or payment processing practices, feel free to reach out to us for further clarification.
.
Accessing Our Services from Outside Your Region
When using our application from outside the United States, it's important to note that information may be transferred, stored, or processed in the United States, where our servers and central databases are situated. Despite accessing our services from a different country, rest assured that we adhere to best practices to safeguard your information. By utilizing our Services, you acknowledge that we operate under the regulations of United States Privacy and Data Protection Laws, which may differ significantly from the laws of your home country.
Data Security Assurance
The Company is committed to taking all reasonable steps to ensure the secure treatment of your data in line with this Privacy Policy. We guarantee that no transfer of your Personal Data will occur to an organization or country without the implementation of adequate controls. These controls encompass the security of your data and other personal information, providing you with the assurance that your information is handled with the utmost care and in compliance with our stringent privacy standards.
GDPR Privacy Compliance
Legal Basis for Processing Personal Data under GDPR
Our processing of Personal Data is carried out under the legal framework of the General Data Protection Regulation (GDPR), and we adhere to the following conditions:
- Consent:
- We process Personal Data based on your explicit consent for one or more specific purposes.
- Performance of a Contract:
- Provision of Personal Data is essential for the performance of an agreement with you and/or for any pre-contractual obligations.
- Legal Obligations:
- Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
- Vital Interests:
- Processing Personal Data is imperative to protect your vital interests or those of another natural person.
- Public Interests:
- Processing Personal Data is related to a task carried out in the public interest or in the exercise of official authority vested in the Company.
- Legitimate Interests:
- Processing Personal Data is necessary for the legitimate interests pursued by the Company.
In all instances, we are committed to providing clarity on the specific legal basis that applies to the processing of Personal Data. This includes specifying whether the provision of Personal Data is a statutory or contractual requirement, or a necessity to enter into a contract. We are more than willing to assist in clarifying any questions related to the legal basis of data processing under GDPR.
Your Rights under the GDPR
The Company is dedicated to upholding the confidentiality of your Personal Data and ensuring your ability to exercise your rights.
Your Rights under this Privacy Policy and GDPR
If you are within the EU, you have the following rights under this Privacy Policy and the General Data Protection Regulation:
- Access Your Personal Data:
- You can request access to your Personal Data, allowing you to view, update, or delete the information we hold about you. If possible, you can perform these actions directly within your account settings. If assistance is needed, please contact us.
- Correction of Personal Data:
- You have the right to request correction of any incomplete or inaccurate information we hold about you.
- Object to Processing:
- You can object to the processing of your Personal Data when we rely on legitimate interests as the legal basis for processing, and there is a specific reason related to your situation.
- Erasure of Personal Data:
- You have the right to request the deletion or removal of Personal Data when there is no valid reason for us to continue processing it.
- Transfer of Personal Data:
- Upon your request, we will provide your Personal Data in a structured, commonly used, machine-readable format to you or a third party of your choice. Note that this right applies only to automated information for which you initially provided consent or information used to fulfill a contract.
- Withdraw Consent:
- You have the right to withdraw your consent for the use of your Personal Data. However, if you choose to withdraw consent, certain specific functionalities of the Service may no longer be accessible.
We are committed to facilitating the exercise of these rights and encourage you to reach out if you have any questions or need assistance in exercising your rights under the GDPR and this Privacy Policy.
External Website Links
Within our Service, you may encounter links to other websites not under our operation. Clicking on a third-party link will redirect you to that specific site. We highly recommend that you carefully review the Privacy Policy of each site you visit.
We want to emphasize that we lack control over and bear no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Updates to Our Privacy Policy
Our Privacy Policy may undergo occasional updates. To keep you informed, we will notify you of any changes by posting the updated Privacy Policy on this page.
We commit to informing you through email and/or a noticeable notice on our Service before the changes take effect. Additionally, the "Last updated" date at the top of this Privacy Policy will be revised.
It is advisable to periodically review this Privacy Policy for any modifications. Changes become effective when posted on this page. Your continued use of our Service after any revisions constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us at: [email protected]